Our mission to serve children and families has been at the forefront of our endeavors. This year, we proudly served more than 6,500 children over 49,000 visits delivered in person, virtually or by phone. We received 3,339 new referrals, a testament to the growing need for our services.

Services recap

Children served:

6,528

Hours of service:

85,943

New Referrals:

3,339

Waiting for assessment:

3,336 (as of March 31, 2024)

Waiting for treatment:

556 (as of March 31, 2024)

Client visits

Total visits:

49,424

Visits by type:

In-person: 41,597
Telephone: 5,460
Virtual: 2,367

Visits by service:

Speech-Language Therapy: 30,388
Occupational Therapy: 10,197
Physiotherapy: 3,719
Social Work: 2,502
Recreation Therapy: 439
Other: 2,179

Regional impact

Client breakdown by municipality:

St. Catharines: 2,049
Niagara Falls: 1,286
Welland: 995
Fort Erie: 391
Thorold: 372
Grimsby: 300
Lincoln: 273
Port Colborne: 237
West Lincoln: 225
Pelham: 185
Niagara-on-the-Lake: 130
Wainfleet: 43
Other: 42