Referral Procedures

General Eligibility

• The child/youth is a resident of the Regional Municipality of Niagara
• Programs/services are available from birth-age 21, dependent on the specific program
• The child/youth must have a suspected or diagnosed physical, developmental and/or communication delay or disability

Program Specific Eligibility

• The Centre offers a diverse range of programs and services. Eligibility can differ by program.
• Please refer to our programs and services listing for program-specific eligibility criteria.

Questions?

If you have questions about eligibility or referrals, please call our Intake Coordinators at (905) 688-1890 ext. 110. 

Parents/legal guardians can make a self-referral for:

• Core services of physiotherapy, occupational therapy, and speech-language therapy for children ages 0-4* (*until August 31 of the year the child turns 4)
• Augmentative and Alternative Communication Clinic
• School-Age Active Rehabilitation Services
• School-Aged Equipment Needs
• Seating and Mobility Clinic
• Social Work
• SmartStart Hub

Parent/legal guardian referrals can be made by:

• Calling Niagara Children’s Centre Intake Coordinators at (905) 688-1890, ext. 110.
• For ages 0-4 speech-language pathology referral:
• Preschool Speech and Language Referral Portal (coming soon)
• For SmartStart Hub referral:
• SmartStart Hub Referral Portal (coming soon)
• Parents and legal guardians of children already involved with Centre services can ask their child’s therapist(s) about eligibility for/referrals to any of the Centre’s additional programs and services.

Physicians/Primary Care/Healthcare Providers are able to make referrals for most Centre programs/services (see Referral Form or Portal for list). Healthcare Providers refers to allied health professionals who work in hospitals/hospital-based clinics, Preschool Speech and Language Program or Children’s Treatment Centre staff, and HCCSS Care Coordinators.

Referrals can be made by:

• Using the Niagara Children’s Centre/Smart Start Hub Physician/Primary Care/Healthcare Providers Referral Portal
• Faxing a completed Niagara Children’s Centre/Smart Start Hub Physician/Primary Care/Healthcare Providers Referral Form to (905) 688-9181

Supporting Documents:

• Niagara Children's Centre Birth to School Start (OT| PT | SLP) Referral Checklist

Registered Early Child Care Educators and Child Care Supervisors following Quality Child Care Niagara protocols can make referrals for speech-language assessment for children age 0-4* (*until August 31 of the year the child turns 4) by:

• Niagara Children’s Centre Birth-School Start Speech-Language Referral Portal (coming soon)
• Faxing a completed Niagara Children’s Centre Birth-School Start Speech-Language Pathology Referral Form for Quality Childcare Niagara to (905) 688-9181.

Designated local community partners can make referrals for the SmartStart Hub and/or core services of physiotherapy, occupational therapy, and speech-language therapy for children age 0-4* (*until August 31 of the year the child turns 4). Designated local community partners refers to Contact Niagara, Health Babies Healthy Children, Infant and Child Development Services, Public Health Nurses, Resource Consultants, Pathstone, and Bethesda Children’s Services.

Community Partner referrals can be made by:

• For age 0-4 core service(s) referrals with or without SmartStart Hub Referral:
• Niagara Children’s Centre Referral Portal for Community Partners (coming soon)
• Faxing a completed Niagara Children’s Centre/Smart Start Hub Referral Form for Community Partners to (905) 688-9181.
• For SmartStart Hub referral only:
• SmartStart Hub Referral Portal (coming soon)

Supporting Documents for Designated Community Partners: 

• Niagara Children's Centre Birth to School Start (OT| PT | SLP) Referral Checklist
• About My Baby Form
• About My Child Form
• Access & Equity Questionnaire
• Guide to Obtaining Consent for Information Sharing Form
• Difficulty Contacting Legal Guardian For Consent Form
• Authorization Form
• CAS Authorization Form